Rogers outage in Montreal and Canada wide including Fido and Chattr
Rogers outage in Montreal and Canada wide, No internet, No Calling service,...
We sincerely apologize to our customers. We know connectivity is critical & are working hard to restore services for customers who continue to experience wireless interruptions. Residential & business wireline internet services aren't impacted. We will continue to provide updates
We are aware that @Rogers is currently experiencing a Canada-wide cell service outage. Please be advised that if you call 9-1-1 and hang up, we are unable to call you back as a result. Stay on the line and we will assist you. #yyc
Rogers and Fido customers impacted by the cell outage can still make 911 calls. However, police departments across Canada, from Winnipeg to Peel Region, Ont., are warning those who need to make an emergency call to stay on the line, as 911 operators will not be able to call back if the call becomes disconnected.
School boards, such as the Durham Catholic District School Board and Dufferin-Peel Catholic District School Board in Ontario, have also said school-issued iPads and hotspot devices will not be able to connect.
The Rogers outage is also impacting fire services. Toronto city councilor Kristyn Wong-Tam tweeted that the remote fire alarm monitoring systems in approximately 850 City of Toronto-owned buildings were down.
A spokesperson from Rogers in an email statement on Monday afternoon said the company is working to restore services and that business and residential wireline internet services are not affected. The company did not answer questions on how many customers were affected, the cause of the outage or the timeframe in which services can be expected to return.
"We sincerely apologize and thank our customers for their patience," the spokesperson said.